For garages and MOT centres
Book MOTs and services while you're under a car.
For independent garages, MOT centres, tyre fitters and body shops. Ellie, your AI receptionist, answers every call, books MOTs, services and repairs into your diary, and texts you the details.
£297 a month, no setup fee. Rolling monthly, no contract.
Larkbrook Garage
- Answers 24/7
- Keep your own number
- Set up and tested for you
- No setup fee, no contract
Made for how garages work
It books the work the way you would.
MOTs, services and repairs
It books each kind of job into your diary, allowing the time it takes, and only offers times that are free.
Takes the car details
It asks for the make, model and registration, and what the problem is, so you know what's coming in.
"Is it ready yet?"
When customers ring to check on their car, it takes their name and number and texts you, so you can call back when it's ready.
Only your prices
It gives the prices you approve, such as your MOT and service prices, and books a check rather than guessing at a repair.
Breakdowns flagged
A customer stuck at the roadside? Under your rules, it puts the call through to you or alerts you straight away.
No lost callers
Anyone who rings off before it answers gets a text, and their reply comes to you.
Details by text
A text after every call with the name, number, car and job, so you can plan the day.
Reviews after the work
Add the AI Review Manager and every customer is asked for a Google review once their car's back with them.
Example calls
What a week of calls looks like.
Three calls to Larkbrook Garage, a sample garage. Your receptionist works the same way, with your details and your rules.
Hello, Larkbrook Garage. This call is recorded. How can I help?
Hi, my car's MOT is due next week. Can I book it in?
Of course. I can do Tuesday at 9am or Wednesday at 1pm. Which suits you?
Tuesday at 9, please.
Lovely. What car is it?
A 2019 Ford Fiesta.
Thanks. You're booked in for Tuesday at 9am. I'll text you a confirmation now.
In your calendar
MOT: 2019 Ford Fiesta. Tuesday, 9am. Sam Price, 07700 900461. Booked by Ellie, your AI receptionist, at 19:42.
Hello, Larkbrook Garage. This call is recorded. How can I help?
Hi, I dropped my Golf off this morning for a service. Is it ready yet?
I'll let the team know you've asked, and they'll call you as soon as there's news. Can I take your name and the best number to reach you?
Ben Carter, 07700 900127.
Thanks, Ben. I've passed that on now.
Text to you
Call back: Ben Carter, 07700 900127. Asking whether the VW Golf in for a service this morning is ready.
Hello, Larkbrook Garage. This call is recorded. How can I help?
My engine warning light's just come on. Is it safe to drive?
I can't advise on that, but the team can check it for you. I can book a diagnostic check tomorrow at 8:30am, or ask someone to call you back. Which would you prefer?
Book the check, please.
You're booked in for 8:30am tomorrow. I'll text you a confirmation now.
In your calendar
Diagnostic check: engine warning light. Thursday, 8:30am. Hannah Moss, 07700 900378. Booked by Ellie, your AI receptionist, at 17:46.
These examples were written to show how calls work. Book a demo to see it working for a business like yours.
Does it pay for itself?
Work out what it takes to cover the cost.
Move the slider to what a job is worth to you. If it's £200, about 1.5 jobs a month cover the AI Receptionist.
1.5 jobs a month
If a job is worth £200, about 1.5 jobs a month cover the AI Receptionist at £297 a month.
Simple arithmetic, not a forecast. Results depend on your business.
Pricing
Two ways to start.
-
Ellie AI Receptionist
Calls answered, MOTs booked, details texted to you.
£297/month
No setup fee
- 500 minutes of calls a month
- Its own UK number
- Missed-call text-back
-
Best value
Ellie, Alice and Leo AI Front Desk
Calls, messages and reviews, all handled.
£397/month
No setup fee · £591 a month bought separately
- Everything in the AI Receptionist
- Texts, WhatsApp and Facebook answered
- A review request after every job
Questions
Questions from garages.
Anything else? Email amran@embrsolutions.com.
Can it book different jobs for different lengths of time?
Yes. MOTs, services, diagnostics and repairs can each have their own length, and it only offers times that are free in your calendar.
Can it tell customers when their car will be ready?
No, because it can't see your workshop. It takes their name and number and texts you, so you can call back when the car's ready.
Will it give prices?
Only the ones you approve, such as your MOT and service prices. For repairs, it books a check rather than guessing.
What about breakdowns?
You decide what counts as urgent, such as a customer stuck at the roadside. It puts those calls through to you or alerts you straight away. It never gives safety advice.
Does it work with my garage software?
It books into Google or Outlook calendars. Other booking systems are quoted separately, so tell us which one you use.
Do I need a new phone number?
No. You keep your number and divert calls to your receptionist when you choose: when you're busy, when you don't answer, after hours or all the time.
Hear it book an MOT for your garage.
Book a free 20-minute demo with Amran. You'll see how it works and what it would say to your customers.
No obligation. Rolling monthly if you go ahead, with no contract.