For solicitors and accountants
Answer new enquiries while you're with a client.
For law firms and accountancy practices. Ellie, your AI receptionist, answers every call, asks your intake questions, books first meetings and passes each enquiry to the right person.
£297 a month, no setup fee. Rolling monthly, no contract.
Ashby Hale Solicitors
- Answers 24/7
- Keep your own number
- Set up and tested for you
- No setup fee, no contract
Made for how firms work
It takes each enquiry the way you would.
Your intake questions
It asks what you need before you call back, such as the type of matter, and the other side's name so you can check for conflicts.
To the right person
Family, property, wills or tax: each enquiry goes to the person or team that handles it, with a summary by text.
First meetings booked
It books first consultations and discovery calls into the right diary, in the times you choose.
Urgent matters flagged
You decide what's urgent, such as a hearing this week or a deadline close by. It puts those calls through or alerts you straight away.
No legal or financial advice
It never gives advice. It takes the details and books the conversation, so advice only ever comes from you.
Only your fees
It gives the fees you approve, such as a fixed fee for a will or a tax return, and books a call for anything else.
Busy seasons covered
Calls in the run-up to the 31 January Self Assessment deadline, or during a busy run of completions, answered day and night.
Details stay with you
Recordings and details stay in your own account. We handle them only to run your service, under written data protection terms.
Example calls
What a week of calls looks like.
Three calls to two sample firms, Ashby Hale Solicitors and Brookmere Accountants. Your receptionist works the same way, with your details and your rules.
Hello, you've reached Ashby Hale Solicitors. This call is recorded. How can I help?
Hi, I'm buying a house and I need a solicitor. Can I get a quote?
Of course. So the team can prepare it, is the property freehold or leasehold, and is there a mortgage?
Freehold, with a mortgage.
Thanks. Our conveyancing team can call you with a quote at 10:30am tomorrow. Does that suit you?
Perfect.
Booked. I'll text you a confirmation now.
In your calendar
Call back: conveyancing quote, freehold purchase with a mortgage. Wednesday, 10:30am. Raj Patel, 07700 900736. Booked by Ellie, your AI receptionist, at 19:12.
Hello, you've reached Ashby Hale Solicitors. This call is recorded. How can I help?
I've been sent court papers, and they say I've only got 14 days to respond.
That sounds time-sensitive, so I'll put you through to the litigation team now. Can I take your name and number in case we get cut off?
Chloe Ward, 07700 900594.
Thanks, Chloe. Putting you through now.
Alert to you
URGENT: Chloe Ward, 07700 900594. Has received court papers with 14 days to respond. Transferred to the litigation team.
Hello, you've reached Brookmere Accountants. This call is recorded. How can I help?
Hi, I've just gone self-employed and I need help with my tax return.
We can help with that. I can book a free 20-minute call with one of the team. I have Thursday at 4pm or Friday at 11am. Which suits you?
Friday at 11, please.
You're booked for Friday at 11am. I'll text you a confirmation now.
In your calendar
Discovery call: newly self-employed, needs help with a tax return. Friday, 11am. Ben Carter, 07700 900127. Booked by Ellie, your AI receptionist, at 21:03.
These examples were written to show how calls work. Book a demo to see it working for a business like yours.
Does it pay for itself?
Work out what it takes to cover the cost.
Move the slider to what a new client is worth to you. If it's £1,000, less than one new client a month covers the AI Receptionist.
0.3 new clients a month
If a new client is worth £1,000, less than one new client a month covers the AI Receptionist at £297 a month.
Simple arithmetic, not a forecast. Results depend on your business.
Pricing
Two ways to start.
-
Ellie AI Receptionist
Calls answered, enquiries taken, first meetings booked.
£297/month
No setup fee
- 500 minutes of calls a month
- Its own UK number
- Missed-call text-back
-
Best value
Ellie, Alice and Leo AI Front Desk
Calls, messages and reviews, all handled.
£397/month
No setup fee · £591 a month bought separately
- Everything in the AI Receptionist
- Website chat and enquiry forms answered
- A review request when the work's done
Questions
Questions from firms.
Anything else? Email amran@embrsolutions.com.
Will it give legal or financial advice?
No, never. It takes the details, books the conversation and passes urgent matters to you, so advice only ever comes from your team.
Can it run our conflict or ID checks?
No. It collects what you need for them, such as the other party's name, and passes it to you to check.
Can it send each enquiry to the right person?
Yes. You tell us who handles what, and it books into that person's calendar or passes the details on, with a text summary.
What does it do with existing clients?
It takes a message for the person handling their matter, or puts the call through if your rules allow it.
Where are the recordings kept?
In your own account. We handle them only to run your service, under written data protection terms, and we return them to you if you leave.
Do I need a new phone number?
No. You keep your number and divert calls to your receptionist when you choose: when you're in a meeting, when you don't answer, after hours or all the time.
Hear it take a new enquiry for your firm.
Book a free 20-minute demo with Amran. You'll see how it works and what it would say to your customers.
No obligation. Rolling monthly if you go ahead, with no contract.